I do not write many reviews, but this time I had to. Shout out to Ray and Isaiah for rapidly responding to my broken heater on the first snow day of the season! Despite being incredibly busy, when much of the city was closed due to weather, they came out quickly and coordinated repairs in a matter of hours. Additionally, Jacqueline (Mngr) and Angela (Asst Mngr) are super helpful, professional, and very friendly. They all make a fantastic staff team here at La Ventana, and they will make you feel like part of the family.